Meet Our Team

Terri Jordan,

Director of Sales and Marketing

Terri Jordan brings 20-plus years of experience and leadership in health care and senior living.  As one of two directors of Sales and Marketing with Travanse Living at Grayslake, Terri’s top priority is to understand the needs of seniors and their families who are in the process of making one of the most important decisions of their lives when considering assisted living or memory care.  Terri is passionate about personally helping to educate families each step of the way toward providing the best possible solution for their lives.  Terri is also involved in working with local community organizations and senior groups to help them learn about options as one ages.

Terri received her Bachelor of Arts degree in communications and marketing from Elmhurst College and has recently earned her Master of Business Administration and Marketing Management degree from Benedictine University.  She holds the distinction of Certified Marketing Professional through LeadingAge national senior living consortium.

In her free time, Terri enjoys reading, cooking, traveling and time with her “fur-baby,” a high-spirited Jack Russell Terrier.

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Lauren Schlicht,

Director of Sales and Marketing

Lauren Schlicht joined the Travanse Living at Grayslake team in July 2018. In her role as director of Sales and Marketing, Lauren’s main focus will be developing positive and lasting relationships between the senior living community and the businesses and organizations in and around Grayslake.

An Illinois native, Lauren has a passion for working with seniors, and joins the Grayslake team with more than six years of health care experience in both marketing and patient care roles. She graduated from the University of Wisconsin–Whitewater, where she earned bachelor’s degrees in both biology and psychology. An active member of the community, Lauren is also a team captain and volunteer for the Alzheimer’s Association.

In her free time, you can find Lauren boating, reading or relaxing with family and friends at the lake.

Jessica Miles-Jones,

Lauren Sukumar,

Generations Care Director

Lauren Sukumar is an LPN with over two years of assisted living and memory care experience. Obtaining her associate degree in biology and LPN certification in Phoenix, Lauren has lived in Illinois for two years and is happy to call it home. Prior to joining the team, Lauren worked for North Shore University Health System as a care coordinator and worked in a memory care facility for a year prior to focusing on Alzheimer's care.

Lauren actively participating with the Alzheimer's Association and enjoys participation in the Walk To End Alzheimer's held every October. Beyond caring for her residents, Lauren enjoys spending time with her two children and volunteering at their school functions. Lauren is excited to be part of the Travanse Living at Grayslake team. She strives to make a positive and significant impact in the lives of residents and their families.

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Jessica Miles-Jones,

Business Office Director

Jessica previously worked as the business office manager. Her unique skillset is ideal for Travanse Living as the support of the wellness department. Jessica is in charge of recruiting qualified and compassionate team members to provide the best quality of care for all residents. With a tremendous work ethic and commitment to residents, Jessica keeps the wellness department running smoothly. Jessica is mother to 2-year-old son Justin-Carter. When not working with the residents, Jessica and Justin-Carter enjoy spending time together watching Mickey Mouse Clubhouse.

Jessica Miles-Jones,

John Costa,

Building Services Director

Meet John Costa, building services director for Travanse LivingTM at Grayslake. John brings years of experience to our team – experience that will ensure our community is well taken care of on a daily basis.

John has overseen maintenance in a variety of settings, including long-term care communities. Prior to taking the helm at Travanse Living, he served as maintenance director at Alden Terrace Nursing Home in McHenry. He also served as a Facility Technician at a variety of Target locations. While serving in the U.S. Air Force, John worked as a vehicle technician and facility maintenance manager.

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